About Us

Some FAQs

Do you have terms for your money back guarantee?

• Standard size gowns will receive a 100% refund if the gown is unsuitable for wearing. Custom size gowns will receive 50% refund. Gowns must be returned in unworn, unmarked, brand new condition before money will be refunded. Postage costs are not refundable.

Do you have fabric samples?

• We have fabric samples in White, Ivory & Soft Champagne. These are our most popular colours. 

Where are you located?

• We are located outside a small rural town called Condobolin, which is in the dusty plains of central west NSW.

Can you make a gown from a picture I supply?

• Yes, our seamstresses are the cleverest people. They can make any gown off any picture and they can also combine pieces of different dresses to make one fabulous gown just for you. Simply email a picture of your gown to us at wisebrides@hotmail.com .

Will my gown be exactly the same as the picture?

• If you provide us with a picture we will endevour to make a replica as close as we can however, any applique or beading may be slightly different but we will capture the style and essense of the gown as close as possible.
• If you purchase one of our "own" gowns (it will say in the listing) then yes, your gown will be identical to the pictures unless you request an alteration.

How long will my gown take to make?

• As our gowns come from overseas, it will take about 8-10 weeks for gowns to arrive.

Do you do rush order?

• Yes, we are happy to do a rush order for you, although we will charge an extra $100. Most rush orders are done in 7-14 days plus postage time.

Do you use quality fabrics and beads?

• Our fabric is Taiwan made high quality thick bridal satin (395-4811 Bridal Satin) which will not darken or yellow in storage.
• We use Japanese made Matsuno beads which are the best quality beads in the bridal industry.

 

Do you have gowns in stock? 

• Ocassionally yes, we do have some stock but mostly we do not stock gowns as we see them as custom items that need to be made to order so that every bride receives exactly what she wants in the right size.

How do I pay?

• We accept PayPal which is a secure form of payment or bank deposit. Should you wish to pay another way, please contact me.

How much is postage?

• Registered postage within Australia is $35 for all orders under $700.00. Orders over $700 will be $45. Your gown will be sent as a registered parcel for your peace of mind.

 

Our manufacturer adds 10 bones to the bodice of most bridal gowns, so the bodice of our bridal gowns are very strong. For cheaply made bridal gowns, there are much less bones used, and some even have no bones at all.

Bone 8 & bone 3 are 1.2cm wide, and other bones are 0.6cm wide.

Our manufacturer adds horse hair interlining all around the hemline of bridal gowns. This fixes the shape of train and hemline. Cheaply made gowns definitely do not have this hemline enhancement.

Our manufacturers only use Japan made Matsuno beads (also called MGB beads). This is the top quality beads in the beading industry, and the price is 15 times higher than the beads on cheaply made bridal gowns. Cheap beads would turn dark after 3-6 months.

 

All the beading work on our bridal gowns are stitched by hand. The following picture shows some beading samples.

Have any more questions? Feel free to email us at wisebrides@hotmail.com with any queries you have. We are more than happy to help you.

 

 

The construction of our gowns:

Our manufacturer uses at least 4 layers of fabrics (not including the interlining 3 around neckline) to make the bodice of bridal gowns. For cheaply made bridal gowns, there are only 2 layers of fabrics (satin and lining), and some even have no lining. With 2 layers of interlining, the bodice part of our bridal gowns are very firm. Also added is another layer of interlining around neckline to make this part of dress extra solid. As we know some of the "so called" designer dresses have only 1 layer of interlining.

In order to see clearly, red satin and lining were used in this example.